Overview
A virtual desktop has been set up (using AWS WorkSpaces) to make it easier to connect to different SportLogic servers for troubleshooting & maintenance purposes.
Login to WorkSpaces
Use either Web Client or download client app from https://clients.amazonworkspaces.com/
Registration Code: wssyd+9SNA3B
Enter username and password to log in.
After logging in to Workspaces,
For WINDOWS SERVERS – click on the Remote Desktop button and enter the name of the server to connect to. eg. banana.sportlogic.net.au. Most of the server names are already saved, so you can select it by choosing from the drop-down list. Also, the passwords are already saved so it won’t prompt you to enter a password.
After remotely connecting to the server,
Run baretail.exe to view logs later.
Open Sportlogic folder located in C drive and open the customer’s folder.
Open the logs folder and drag logs.txt to baretails.exe to view the latest logs.
Dbl click – dbserverstop.cmd to stop the server. View logs in baretail.exe to confirm.
Dbl click – dbserverstart.cmd to start the server. View logs in baretail.exe to confirm.
Click on the close button to exit from the remote session.
NOTE : Do not shut down the server.
After returning to AWS workspace click exit to disconnect from workspaces
IP Address
13.54.31.94
For LINUX Servers
- Login to Workspace and open MobaXTerm and double click on the linux server you want to log on to.
- Type in the password – sportlogic_ssh
- Type ls to view the directories.
- Open the folder SportLogic ( cd SportLogic)
- Open the folder with the correct customer id ( example – cd 081031.jbdance)
- User the following commands to stop, start and view logs
dbstop, dbstart, dblog, cat logs/ log.txt
7. Then type CNTL C to exit from the session and finally type exit to exit from the server.