https://go.ezidebit.com/SportLogic.html

The following lead process for incoming leads and their SLA’s are below for ease of reference

1. SportLogic completes the fields in the referral landing page and clicks “submit”
2. Confirmation email sent to SportLogic saying lead has been received and will be actioned
3. Lead sent to appropriate local health & fitness BDM through our Salesforce distribution engine once lead submitted – 3 hours
4. Customer contacted by BDM once lead has been received – 48 hours (usually same day)
5. Time taken to complete our application by the customer – 15 minutes
6. Time to process application if all supporting documentation is supplied – 72 hours for new clients, up to 2 weeks for existing migration clients to fit in with the migration timelines